A. Please Call the Gallery at 503-436-2600. We would be happy to help.
A. Our son Nate. He has been framing for us the last few years and now owns Cornerstone Custom Framing down the hall. 503.440.9784. He’s awesome!
A. Both Conservation and Museum glass effectively block up to 99% of UV light rays to protect against fading and help keep framed pieces brighter, longer. Museum glass reduces reflection by over 85% (to less than 1% of total light), the lowest possible reflection rating available with UV protection. If reflection is an issue, we recommend upgrading to Museum Glass. We frame all our prints with Conservation Clear and all Original Watercolors in Museum Glass.
A. Of course we want you to be 100% happy with your purchased artwork. If you are not….give us a call and we’ll do our best to work it out for you.

Details: Returns are very rare for us, but if you are not entirely satisfied with any item for any reason, we are certainly here to help. You have 14 calendar days from purchase date to return it for a full refund. To be eligible for a return, your artwork must be in the same condition in which you purchased it. Once we receive it, we will inspect it and issue a refund to your credit card (or original method of payment). You will receive the credit within 30 days of the artwork being returned, depending on your card issuer’s policies. You will be responsible for paying any shipping costs (if applicable) including insurance for returning your artwork.

We will issue a gallery “credit” for art returned up till 30 days after purchase. Your credit can be used toward any other artwork in the gallery.

A. Public restrooms are one block east next to the Visitor Information Center.

(Or why does framing cost so much? )

A. Our matting and framing selections are of the highest caliber and reflect our desire to ensure our customers that the quality of framing matches the quality of the artwork purchased. Archival, conservation, acid free & forest certified are common descriptions of materials used.

A. Giclèe (pronounced “G” – “clay”) is a digital image printed on either paper or canvas that utilizes archival pigmented inks. The ink is sprayed from a print head attached to a large format, high resolution, Giclèe (inkjet) printer. We are constantly testing and upgrading, along with the printing industry to ensure your artwork will stand the test of time. Currently a Giclèe print when cared for should last a minimum of eighty years without fading.
A. You should have been here yesterday…..
A. Very carefully. We custom build our own wooden crates. All our crates are insured and meet UPS standards. You can find more information regarding shipping here. If you are purchasing multiple framed pieces please call the gallery for information that may reduce your shipping costs. 503-436-2600

A. In the early days of print making, printer’s plates would wear down over time. Because of this, the first prints off the printing press were the highest quality and were designated “artist’s proofs”. The artist’s proofs were considered to be the best prints within the edition and often the artist kept them.

Technology has changed quite a bit since the early days of printmaking. Today, all prints within a run of offset lithographic prints or Giclèe prints will be identical in quality. However, the tradition of having a special edition within the edition has stuck around.  Today, the value of owning an arist’s proof does not relate to quality, it relates to the importance of owning rare portion of an edition. Most offset lithographic and Giclèe editions include less than 20% artist’s proofs. Because the art world loves rarity and since there are fewer artists’ proofs than regular prints, they are preferred by many collectors and most often they will cost between 20 – 50% more than a signed and numbered print from the same edition.

A. Well… sort of. He’s officially “retired” but shows up regularly to say hi but never on the days you’re in town.